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Applications of Hotel Software

There are software applications to support, manage and operate every aspect of the hotel and hospitality industry. Examples of hotel software are hotel reservation and hotel booking software, hotel management software, hotel accounting software, hotel PMS software, hotel marketing software, hospitality software, hotel front desk software, and POS software. Online/Internet reservation software is used to enable guests to book online through a GDS or directly through the hotel’s website. Small hotel software for hotel property management is designed for a single property reservation system, while a multi-module system is a more comprehensive hotel management software application for large properties (more than 100 rooms).

Hotel property management software offers both front desk and back office modules. Front desk modules are designed for guest and room management and include reservation, rate and guest profile management, check-in/check-out, housekeeping management, customer communication, night audit, and city ledger. Back office modules are designed to manage hotel resources, assets and inventory and include payroll, accounts payable, human resources/personnel.

Hospitality management software has applications in the sales, marketing, event management, and catering operations of the hotel. Hospitality software has features designed to manage all aspects of the hotel’s sales and catering operations including special events, restaurant, bar and room service as well as account and inventory management. Other hospitality software features are available for spa, golf and club management, activity scheduling. POS (point of sale) software is designed to manage sales generated from restaurants, lounge/bar, room service, and retail operations in a hotel property.

Hotel software can also be used to generate reports in all areas of hotel management for front and back office reporting, sales and catering, POS, business and accounting reporting.