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There are software applications to
support, manage and operate every aspect of the hotel
and hospitality industry. Examples of hotel software are
hotel reservation and hotel booking software,
hotel
management software, hotel accounting software, hotel
PMS software, hotel marketing software, hospitality
software, hotel front desk software, and POS software.
Online/Internet reservation software is used to enable
guests to book online through a GDS or directly through
the hotel’s website. Small hotel software for hotel
property management is designed for a single property
reservation system, while a multi-module system is a
more comprehensive hotel management software application
for large properties (more than 100 rooms).
Hotel property management software offers both front
desk and back office modules. Front desk modules are
designed for guest and room management and include
reservation, rate and guest profile management,
check-in/check-out, housekeeping management, customer
communication, night audit, and city ledger. Back office
modules are designed to manage hotel resources, assets
and inventory and include payroll, accounts payable,
human resources/personnel.
Hospitality management software has applications in the
sales, marketing, event management, and catering
operations of the hotel. Hospitality software has
features designed to manage all aspects of the hotel’s
sales and catering operations including special events,
restaurant, bar and room service as well as account and
inventory management. Other hospitality software
features are available for spa, golf and club
management, activity scheduling. POS (point of sale)
software is designed to manage sales generated from
restaurants, lounge/bar, room service, and retail
operations in a hotel property.
Hotel software can also be used to generate reports in
all areas of hotel management for front and back office
reporting, sales and catering, POS, business and
accounting reporting.
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